Shipping And Returns

 

Delivery Time:

  • Product ships out 3 – 7 business days after the order submission date

Product Returns:

We will be glad to assist you on your return.
The merchandise you want to return must be in its original condition, in its packaging, unworn and unwashed.

Refunds Or Exchanges Will Only Be Accepted If:

  • you receive an item that is defective or damaged
  • we printed the wrong design

Refunds Or Exchanges Will Not Be Accepted If The Following:

  • you ordered the wrong garment color, size, style or quantity because all products are custom made
  • the item has been worn, washed or has stains
  • garments damaged by misuse or failure to follow the care instructions

How To Make A Return:

If there is an issue with your order, please contact us within 5 days of delivery so we can resolve it quickly for you. Please include order details of your order:

  • Your order number
  • Securely repackage your merchandise as we are unable to issue refunds for items lost or damaged due to unsecured packaging.
  • Ship your package using a trackable, insured shipping method.
  • Please keep the tracking details for your records.
  • Please send your returns to:
    New Jersey Ink
    Attn: Returns
    PO Box 1006
    Bloomfield, NJ 07003

If You Have Any Other Questions:

Please contact us: support@newjerseyink.com.
Our support team will respond within 24 to 48 hours of receiving your message to sort things out.